Saturday, December 08, 2007

Dexcom support

Based on the suggestion I received, I did call Dexcom support and indeed, they have an oncall person.

She suggested I monitor this throughout the day to see what happens.

Well, I'll tell you what's happening: it's become completely unreliable. The gap between meter tests and Dex measurements is ridiculous - in the space of 20 minutes I had a meter 129/Dex 188 and a meter 119/Dex 198.

I do indeed hope they replace the sensor. In the meantime, I am going through the restart procedure (tell the receiver I tossed it, then tell it I put a new one in). I'll see if that makes it work again. If not, then bye-bye sensor (a bit disappointing for it to go bad in under 3 days).

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