Wednesday, February 20, 2008

AT&T

A quick followup to my last post about them...

Get this: the contract indeed got "reset"; I just confirmed that both our lines are out of contract.

But the line which was taken out of contract is not getting the equipment discounts.

Like, huh?!

I mean, that's the worst possible situation for AT&T. The only reason they wanted to do this was to get us into this "double-sized" monthly agreement with new expensive phones for BOTH our lines. The only reason they needed to extend this courtesy was that I insisted I would not upgrade only one line, so it was a "double or nothing" deal from their perspective.

I am truly scratching my head in puzzlement over this.

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